Skip to content

Legal

This section covers BrandWallet's legal compliance, privacy policies, and data protection measures.

Privacy and Compliance

45. Is the loyalty platform compliant with relevant privacy regulations (e.g., GDPR, CCPA)?

Yes, BrandWallet complies with all relevant privacy regulations, including:

  • GDPR: General Data Protection Regulation (EU)
  • CCPA: California Consumer Privacy Act (US)
  • PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)
  • Other Local Regulations: Compliance with regional privacy laws

Compliance features: - Data protection by design - Privacy impact assessments - Regular compliance audits - Transparent data practices - User consent management

Data Protection Measures

Security Standards

BrandWallet implements industry-standard security measures:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Role-based access with multi-factor authentication
  • Regular Audits: Security assessments and penetration testing
  • Incident Response: Comprehensive breach response procedures
  • Staff Training: Regular privacy and security training for all employees

Data Rights

Your customers have the right to: - Access their personal data - Correct inaccurate information - Delete their data (right to be forgotten) - Data portability - Object to processing - Withdraw consent

We provide tools to help you: - Manage customer data requests - Export customer data - Delete customer information - Update privacy settings

Privacy Policy

Data Collection

We collect only necessary data: - Customer information for loyalty programs - Transaction data for program management - Usage analytics for service improvement - Contact information for support

We do NOT collect: - Unnecessary personal information - Sensitive financial data (beyond what's needed) - Data for third-party marketing - Information without consent

Data Usage

We use data only to: - Provide loyalty program services - Improve platform functionality - Offer customer support - Comply with legal obligations

We do NOT: - Sell customer data to third parties - Use data for unrelated marketing - Share data without consent - Retain data longer than necessary

Terms of Service

Service Agreement

By using BrandWallet, you agree to: - Use the service in compliance with applicable laws - Respect customer privacy and data rights - Not misuse the platform or its features - Maintain accurate account information

Service Availability

  • Uptime: We strive for 99.9% uptime
  • Maintenance: Scheduled maintenance with advance notice
  • Support: Available during business hours
  • Updates: Regular platform improvements and security updates

Compliance Resources

Documentation

  • Privacy Policy: Detailed privacy practices
  • Terms of Service: Complete service agreement
  • Data Processing Agreement: For business customers
  • Cookie Policy: Website and app cookie usage

Compliance Support

  • Legal Team: Available for compliance questions
  • Documentation: Regular updates on regulatory changes
  • Training: Privacy and compliance training materials
  • Audits: Regular compliance assessments

International Compliance

BrandWallet operates globally and complies with: - EU Regulations: GDPR and related privacy laws - US Regulations: CCPA and state privacy laws - Canadian Regulations: PIPEDA compliance - Other Jurisdictions: Local privacy and data protection laws