Campaign & Pass Designer¶

This section covers everything about creating and managing loyalty campaigns using BrandWallet's Campaign & Pass Designer.

Campaign Types¶

9. What types of loyalty campaigns can I create?¶

You can create a variety of loyalty campaigns, including:

• Stamp Cards: Traditional punch card system
• Point-based Cards: Accumulate points for rewards
• Discount Cards: Offer percentage or fixed discounts
• Event Cards: Special promotions for events
• Staff Cards: Employee-specific programs
• Tiered Cards: Progressive reward systems
• Membership Cards: Exclusive member benefits

For more details, visit our website: www.brand-wallet.com

10. Can I modify my digital card designs later?¶

Yes, you can modify your digital card designs at any time through the BrandWallet dashboard.

You have full control over: - Layout and design elements - Colors and branding - Text and messaging - Images and logos

11. Can I change the campaign type I selected later?¶

Yes, campaign types can be adjusted later, giving you flexibility to adapt your strategy as your business needs evolve.

Card Limits and Features¶

12. Is there a limit to the number of digital cards I can issue?¶

Yes, the number of digital cards you can issue depends on the package you purchase:

13. Can customers use their loyalty cards offline?¶

Partially. Customers can show their loyalty cards offline, but an internet connection is required to update or make transactions on the card.

• ✅ Offline: Display the card at point of sale
• ❌ Online Required: Data transactions (redeeming points, upgrading rewards)

Multilingual Support¶

14. Does the platform support multilingual options for customers?¶

Yes, BrandWallet supports multiple languages for a seamless customer experience.

Supported Languages (8+ languages): - English - Arabic - German - French - Russian - Turkish - Spanish - Hebrew - Azeri

Digital cards are downloaded according to the language set on the user's phone, allowing you to cater to a diverse customer base.

Customization and Branding¶

15. Can I use my brand colors and logo in the designs?¶

Yes, you can fully customize your digital cards with your brand's colors, logo, and other visual elements to align with your brand identity.

16. Are there templates available for designing digital cards?¶

Yes, we offer a variety of pre-designed templates that you can use or modify to create digital loyalty cards that fit your brand's style.

Advanced Features¶

17. Can I create personalized offers for different customer segments?¶

Yes, you can create personalized offers for different customer segments based on: - Customer behavior - Purchase history - Loyalty level - Demographics

18. How can I incentivize customers to use their loyalty cards more frequently?¶

You can incentivize customers by offering: - Limited-time promotions - Bonus points for frequent visits - Exclusive rewards - Add-On Promotions: Extra rewards like double or triple points during specific times or events

19. Can I offer tiered rewards or benefits for customers who reach certain milestones?¶

Yes, you can create tiered loyalty programs where customers receive better rewards as they achieve certain milestones, such as: - Spending more money - Visiting more frequently - Completing specific actions

20. Can I set up a referral program within the loyalty platform?¶

Yes, you can set up a referral program that rewards customers for referring friends or family to your business.

Add-On Promotions¶

21. What are the add-on promotions?¶

Add-on promotions are additional offers, such as: - Extra loyalty points - Exclusive discounts - Special bonuses - Time-limited rewards

These can be included in your campaigns to enhance customer engagement.

22. How do the add-on promotions help me improve my loyalty campaign?¶

Add-on promotions help boost customer participation and retention by: - Offering extra incentives - Encouraging more frequent engagement - Creating urgency with time-limited offers - Rewarding loyal customers with exclusive benefits

Ready to create your first campaign? Get started with setup or explore pricing options.